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Privacy Policy

Privacy Policy


DEMCHENKO INTERNATIONAL GROUP, S.L. (hereinafter, “DEMCHENKO”) is committed to protect the privacy of its clients and the users that access the web that is indicated below and that has the following address (hereinafter, the “Web”).

The contents of the Web are property or are operated, licensed or controlled by DEMCHENKO.

The use of this Web site attributes the condition of user (hereinafter, the “user”).

The user can navigate and use the Web without the need to provide any personal data. The only personal data to which DEMCHENKO will have access will be that which the user voluntarily provides through electronic mail or any other means provided on the Website, such as the contact form. If personal data is collected through cookies, you will be duly informed through the Cookies Policy, as well as through the channels required by current legislation.

This document presents our policy on the observance and use of personal data collected through our website or auxiliary devices such as mobiles or tablets. Likewise, the use of the Website implies acceptance by the user of the provisions contained in this Privacy Policy and that your personal data will be treated as stipulated in the same.

Please note that although there may be links on our website to other websites, this Privacy Policy applies only to the website and not to the websites of other companies or organizations to which the website is redirected. DEMCHENKO does not control or approve the content of third party websites nor accepts any responsibility for the content or privacy policies of such websites.



Having said the above and in compliance with the provisions of Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as in compliance with the provisions of the current regulations we proceed to give full information on the points indicated below:

1. The party responsible for the processing of your personal data is:


C.I.F: B-65046427

Address: C/ Mestre Nicolau 13, 7 – 2, 08021, Barcelona, Spain


T. +34 932 22 55 44

Commercial Register of Barcelona, volume 41053, page 210, sheet B-377286, entry 1a.

2. Data that is processed, register of processing activities and purpose of the same with regard to the processing of the personal data that you provide us with, or any other data that may arise as a result of accessing our website, we inform you that it will be incorporated into the existing data processing system, the ownership and responsibility of which belongs to DEMCHENKO, expressly consenting to the processing of said personal data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and up-to-date manner for the following purposes.

Translated with (free version)



To attend to and resolve the user’s requests or requests that may be made through the contact e-mail address on our website.

Legitimate interest, the consent of the interested party when completing and sending the form and, in the event that the request is related to the exercise of rights, our legitimation will be in compliance with a legal obligation.

To execute and develop the contract for the provision of services that you have contracted or booked through the website.

The basis of our entitlement is the execution of a contract and your express consent.

To send you information or new offers by means of marketing communications to the extent that you provide your e-mail address.

The basis of legitimacy is the express consent at the time you agree to receive information via email by ticking the checkbox.

Thus, the user gives his/her express consent to receive electronic communications with publicity and commercial news from DEMCHENKO about the services that it commercialises.

Minors under 18 years of age will only be able to consult the website under the supervision of a parent or guardian. Also, data of minors will not be treated through the Web, reason why the user must abstain from facilitating them if he/she does not have the required age.

For these purposes, the user provides the following data in the contact and registration form: name, surname, e-mail, telephone, address and the information provided in the comments.


3. The period of conservation of personal data is the time necessary to comply with legal obligations related to the services provided.

In the case of subscription to newsletters and service offers, the e-mail address will be kept until the user unsubscribes.

4. Transfer of personal data. The information concerning our customers is very important to us, so we will only pass on data for very specific purposes and we will always inform you of this. Thus, we inform you that the data you provide us with will not be transferred under any circumstances, except in order to comply with a legal obligation.

5.- User rights. The user may at any time exercise their rights of access, rectification, limitation of treatment, suppression, opposition and the right not to be subject to individualised decisions, by sending a written and signed request, including their name, surname and a photocopy of their ID card or other valid accrediting document to DEMCHENKO at the address indicated above or by email to

The exercise of these rights is free of charge, unless unfounded or excessive requests are made, in which case the user will assume the cost of processing the request.

We also inform you that you may contact the competent supervisory authority to submit any complaint you deem appropriate.

7. Data collection through devices such as mobiles or tablets. When you use the DEMCHENKO website and request or consent to location services, where applicable, we may receive information about your location and your mobile device or tablet, including a unique device identifier. We may use such information to provide you with location-based services such as search results and other personalised content. Most mobile devices allow you to disable such location-based services.


In compliance with the regulations in force, DEMCHENKO commits to the fulfilment of its obligation of secrecy of the personal data that the user provides us with while browsing this website and its duty to keep it confidential.

Security measures

DEMCHENKO informs that it has adopted the necessary technical and organisational measures to maintain the level of security required in relation to the personal data processed and has also implemented the necessary mechanisms to avoid, as far as possible, unauthorised access, theft, illicit modifications and loss of data.

In this sense, we process personal data using FILEVAULT which encrypts the information provided by the user.

We have physical, electronic and procedural security systems in place in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may sometimes ask you for proof of identity before providing you with sensitive information.


In compliance with the regulations in force, DEMCHENKO commits to the fulfilment of its obligation of secrecy of the personal data that the user provides us during the navigation through the present web page and of its duty to keep them confidential.

Use of third-party cookies [IF YOU USE GOOGLE ANALYTICS].

Without prejudice to the Cookie Policy [ADD LINK TO COOKIE POLICY] this website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Intellectual and/or Industrial Property Rights

All the contents of the website are protected by intellectual property rights. By way of example, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs, language code, software and other elements that appear on the website. Therefore, the user recognises that the reproduction, distribution, commercialisation, transformation, and in general, any other form of exploitation, by any procedure, of all or part of the contents of this Web constitutes an infraction of the intellectual and/or industrial property rights of DEMCHENKO or of the owner of the same.

The brands or distinctive signs of any kind contained in the Web are also protected by law.

Under no circumstances may the user modify or use said intellectual or industrial property in such a way that its disclosure causes damage to DEMCHENKO, in which case DEMCHENKO will claim for damages derived from the improper use by third parties of its intellectual and industrial property.

DEMCHENKO does not grant any license or authorization of use of any class on its rights of industrial and/or intellectual property or on any other property or right related to the Web, the services or the contents.


Automatic information

These are some examples of the information we collect and analyse: The Internet IP address you use to connect to the Internet with your computer, information about your computer and your connection to the Internet and your browser version and type; your time zone settings, the types and versions of your browser connection the operating system and platform you use, the “history of visits” of web pages (URLs) from, through and to our website (including date and time), number of cookies, any telephone number you have used to call our customer service. We may also use browser data such as cookies, Flash cookies (also called Local Shared Objects), or similar data in certain places on our website to prevent fraud, among other purposes. On your visits to the website, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, information about page interaction (mouse clicks, page scrolling or number of times you mouse over certain items), and ways to exit the website. We may also collect technical information that helps us identify your device for diagnostic analysis and fraud prevention purposes.

Notices and revisions

If you have any doubt in relation to the privacy of DEMCHENKO, please send us an email detailing your consultation and we will try to solve it.

DEMCHENKO may modify and update this Privacy Policy at any time without notice. Please always check that you are aware of our Privacy Policy, Cookie Policy and Terms and Conditions of Use in order to be informed at all times of the content that is collected through the Website, how we use it and the circumstances under which it may be disclosed to third parties. You are automatically bound by the terms and conditions of use in effect at the time you access the Site and should therefore periodically read this document.